What is Hopps?

hopps is a modern, cloud-based solution for digital club accounting, specifically tailored to the needs of small and medium-sized clubs. It aims to help clubs manage their finances, receipts, and expenses transparently and easily, without unnecessary complexity.

My role in the project:

• How do you coordinate an existing project with many volunteers/students?

• How do you structure complex financial processes (receipts, expenses, income) so that they remain understandable for non-accountants?

• How do you ensure a streamlined UI without sacrificing important functionalities?

Project progress

Based on qualitative observations, my own survey, as well as conversations and insights from within the system, I investigated,

• how the alarm handle and other emergency call systems are communicated

• which barriers stand in the way of their use

• and what role uncertainty, confusion and social dynamics play in this.
  
  

The project is less a purely technical security concept and more a creative approach to a complex social issue . It focuses on questions of comprehensibility, standardization, social cohesion, and civic courage in public spaces.

The results lead to initial conceptual approaches and questions, which will be explored in greater depth next semester with the aim of developing accessible, understandable and socially effective design approaches for greater safety in everyday urban life .

Project progress

The starting point of our project was the reconstruction of a real-life illness progression within the team. Using a user journey map, we analyzed doctor visits, emotions, and decision-making processes, identifying communication and trust as key pain points. The structural power imbalance during the initial consultation became particularly evident, as did the uncertainty many patients felt about asking critical or clarifying questions.

Initially, we developed the idea of ​​a digital tool to facilitate conversations, but discarded this approach because it created additional complexity and did not inspire much trust. Instead, we opted for a more playful approach.

The result is an analog card game that simulates typical anamnesis situations. Players formulate appropriate questions under time pressure, reflect on them together, and thus practice confident communication skills. Trust is not a prerequisite, but rather experienced as a dialogical process.